Introduction
Your privacy is important to us, and we are committed to protecting the personal information of our students, instructors, and visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile application, and related services.
By accessing or using our platform, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the platform.
Information We Collect
When you create an account, enroll in a course, purchase a service, or interact with our platform, we may collect certain personal information, including:
Full name
Email address
Phone number
Profile information
Payment-related details
Course activity and learning progress
Messages or communication on the platform
Device, browser, and IP address information
For instructors, we may also collect additional information such as payout details, professional information, and course content data.
We may automatically collect technical information through cookies, analytics tools, and similar technologies to improve platform performance and user experience.
How We Use Your Information
We use the information collected for various purposes, including:
Creating and managing user accounts
Processing course purchases and payments
Providing customer support
Delivering video courses and live classes
Improving platform functionality and user experience
Sending updates, notifications, and important service information
Preventing fraud, abuse, or unauthorized activity
Personalizing course recommendations and content
We may also use anonymized data for analytics, research, and business improvements.
Payments and Financial Information
Payments on the platform are processed through trusted third-party payment providers. We do not store complete debit card, credit card, or banking information on our own servers.
Users are responsible for providing accurate payment information. Any payment disputes or transaction issues may be handled according to the policies of the payment provider.
Cookies and Tracking Technologies
Our platform may use cookies and similar technologies to:
Remember user preferences
Keep users logged in
Analyze website traffic and performance
Improve user experience
Provide personalized content and recommendations
Users can disable cookies through their browser settings, although some features of the platform may not function properly if cookies are disabled.
Sharing of Information
We value user privacy and do not sell personal information to third parties. However, we may share limited information with trusted service providers when necessary to operate the platform, including:
Payment processors
Hosting providers
Analytics services
Customer support tools
Legal authorities if required by law
Any third-party services we use are expected to maintain reasonable security and privacy standards.
Instructor and Student Interactions
Our platform allows communication between instructors and students through live classes, messages, discussions, or other educational features. Users should avoid sharing highly sensitive personal information during these interactions.
We are not responsible for information voluntarily shared by users during course participation or live sessions.
Data Security
We implement reasonable technical and organizational measures to protect user data from unauthorized access, misuse, loss, or disclosure. While we strive to use secure systems and practices, no online platform can guarantee complete security.
Users are encouraged to:
Use strong passwords
Keep login credentials private
Log out from shared devices
Report suspicious activity immediately
Children’s Privacy
Our platform is not intended for children below the minimum legal age required in their country unless supervised by a parent or guardian. Parents are responsible for monitoring their child’s use of the platform.
If we become aware that personal information has been collected from a child without appropriate consent, we may remove the information and suspend the related account.
User Rights and Account Control
Users may:
Access and update account information
Request correction of inaccurate data
Delete their account
Contact support regarding privacy concerns
Certain information may be retained for legal, security, or financial record-keeping purposes where required by law.
Third-Party Links and Services
The platform may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices, content, or security of external websites or services.
Users should review the privacy policies of third-party platforms before using them.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. Updated versions will be posted on this page, and continued use of the platform after changes means you accept the updated policy.